5 Common Problems When Sending Money Abroad and How to Solve Them

For millions of expats living and working across Europe, sending money home is more than just a transaction—it's a lifeline. Whether it’s to support family, fund education, pay for medical needs, or invest back home, international money transfers are part of everyday life. But despite technological progress, many people still struggle with unnecessary fees, delays, and complicated processes.
In this article, we take a closer look at the top challenges expats face when sending money abroad, and more importantly, how to solve them. If you're tired of paying more and waiting longer, read on.
1. Hidden Fees and Misleading Pricing
Let’s be honest: the term “low fees” is thrown around a lot in the remittance industry. But in reality, many services charge hidden or poorly disclosed fees. What’s worse, some providers apply an additional markup to the exchange rate—quietly taking more from you without you even realizing it.
So while you may think you're only paying a €2 fee, you're actually losing much more through poor conversion rates. This lack of transparency makes it difficult to compare services or understand the real cost of a transfer.
2. Slow Transfer Times
Not all money transfers are instant—and that’s a big problem in emergencies. Traditional banks and older remittance services can take 2-5 business days to deliver funds, depending on the payout method and destination country.
For expats sending money to family in need—or managing time-sensitive payments—waiting days can be frustrating and stressful.
3. Unfavorable Exchange Rates
Even when a provider claims “no fee” or “free transfer,” chances are they’re charging you through the exchange rate spread. That means they give you a lower-than-market conversion rate and quietly profit from the difference.
Over time, this can cost you hundreds of euros annually, especially if you're sending money regularly or making large transfers.
4. Complicated or Delayed KYC Processes
Know Your Customer (KYC) checks are a legal necessity—but they shouldn't take days or leave you stuck with a frozen account. Some services demand extensive paperwork, inconsistent verification steps, and long wait times before you can even start transferring.
This is especially painful for new arrivals, students, or anyone trying to send money quickly after landing in Europe.
5. No Loyalty or Incentives
You transfer money every month—sometimes more than once. But unlike credit cards or travel apps, most remittance platforms don’t reward you for your loyalty. You send money, pay the fees, and that’s the end of the story.
In a world where customer loyalty is valuable, it’s surprising how few services give anything back.
If you’re an expat in Europe and you’re still using old-school banks or remittance services, you could be spending more and receiving less. It might be time to rethink how you send money abroad.
The New Era of International Money Transfers
One modern platform that’s been gaining momentum in the expat community is Ozank—a fast-growing money transfer app designed specifically for expats living in Europe.
Without naming names, let’s just say Ozank ticks all the boxes we’ve talked about:
✅ Real-time transfers
✅ No hidden fees
✅ Transparent rates
✅ Instant KYC
✅ Rewards
Start transferring money with confidence, clarity, and control. Because your money deserves to move as quickly and efficiently as you do.
Ozank is built for expats, by expats.
📲 Don’t miss out — join the financial revolution now! Download Ozank today from Play Stores.
“Moving Money, Bridging Hearts “ — OZANK